CERF Support

Technical support for the CERF ELN product is provided by Lab-Ally LLC. Affordable 12 month, 6 month and month-to-month support contracts are available. Existing CERF customers looking for CERF Support can visit our online documentation can login to You will need your organization’s login credentials. Contact us if you do not know your credentials.

For immediate assistance, contact CERF Support at:

(614) 602-1526


webinar supportWe offer live product webinars showing how researchers and managers alike can benefit from the use of the CERF ELN system. Contact us today to schedule. We also offer onsite and webcast basic, intermediate and advanced CERF Support training, as well as FREE webcast refresher courses and laboratory workflow analysis for existing customers.